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Biggietoast

2025-03-12 14:02:50

Waving the white flag. SOS - Need a real sysadmin's help!

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Likely a cost thing. Paper Cut wants a decent penny for their licensing. Maybe they offer education discounts, though.

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100% a cost thing. When we first got kicked in the chest with Printer Issues, my first suggestion was, drop the on-prem printer server, move to printer logic/papercut, get lunch and never think about printers again.

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You are going to want to look on the printer itself. The print server won’t help you if people are manually configuring a printer. None of the traffic for the jobs in question will be going through the print server if that is the case. if the printer itself is on the network, there will likely be a web interface to the printer, and you should be able to pull logs from that interface that will show the originating IP of where the job came from. Network discovery settings will be managed in that interface as well.

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Alright...checking this area, as you listed in your comment.

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