Avoid the hotel block option on Withjoy

TL:DR don't use WithJoy to get room blocks, just call the hotel yourself. We decided to use WithJoy to create our website and invitations and those functions seem pretty good for a free service. I saw the complaints about their registry, but since we knew we weren't gonna do that, I wasn't worried. They unveiled their free hotel block service just as we were starting back in February and we decided to try it. BIG MISTAKE. They have been incredibly slow. The guy we were working was late (like an hour late) or missed every scheduled call with us. He FINALLY sent us block options on March 11th, we sent back our choice on March 14th and they STILL haven't sent us a link. I've emailed and text numerous times, each time I'm told "we're working on it" and nothing. Last night I called the hotel and they gave me a better rate over the phone. It's not for as many rooms, but we simply can't wait anymore. Lesson learned!