Buyer beware. Item not as advertised.

I ordered one via Amazon. It clearly states in the title that it comes with a drying rack. Mine did not but I figured it was a fluke. I sent it back and reordered a second one through their website because they had a 15% off deal so it was cheaper. However, this one did not come with the drying rack either. I messaged customer service about the issue and they told me flat out they will not send out a drying rack even though it was missing.

In their defense, they did offer a $15 partial refund which I refused because I wanted the rack. After telling them this they wound up giving me a full refund and told me to keep it. However, I ordered this brand specifically for its compact design and for the drying rack that snaps right into the bottom of it.