FreetaxUSA 1099-NEC help

While doing my taxes on FreetaxUSA it says that the 1099-NEC I received can not have more than 6 digits for Payers ID. The only number on there is the 9 digit TIN number and it seems like it will not accept that and wants me to mail in my state return. I live in KY and the business that sent me the 1099-NEC is in KY. Any suggestions.