Ricoh fi-8170 Issues

Hey all, I recently bought a Ricoh 8170 to speed up my listings.

I'm doing some test runs on my Mac and am mostly having success. Paper stock cards are going through without any issue, scans are great.

However, when I use penny sleeves I am having them fold the sleeve and cause the picture to look bad.

I have followed Card Dealer Pro's video suggesting to remove a roller. The problem persists. I have also turned the sleeved cards horizontal and back vertical with the opening first. All with no luck.

Also, on my tests of chromium cards I am getting a very faint roller line.

Anyone have this issue and any suggestions?

Thanks a bunch.