Refund Requests for The Sims 1&2 Legacy Edition
Hey all,
If you're a long-time fan of The Sims like me, you were excited to play The Sims Legacy Editions that were released yesterday. However, like many of you, I found that while The Sims 2 worked but would sometimes crash, The Sims 1 doesn't load at all. I've looked at my graphics cards settings, messed around with compatibility settings, etc. I refuse to download mods to patch this game, when this should've been taken care of at launch.
The ONLY thing I expected was for this game to run. I was fine with the price on an abandonware game if it meant I wouldn't have to deal with issues running the game. Even crashes every now and again weren't a deal breaker - I had that on the free installed version that I had been playing over the last few years. This is inexcusable until they fix this patch.
If you would like to request a refund for your game, see the video below for help. Please note that you only have a limited time to request a refund - check out the description on EA's website to see what the exact parameters are for this. Hopefully this is patched soon and we can all enjoy the game we love.