Avoiding the Iceberg: User Adoption and the Software Development Lifecycle

Poor user adoption can really hold back an org. Fortunately, there are various ways in which user adoption can be championed! I've created a post summarising some ways in which a user adoption focus can be nurtured throughout the Software Development Lifecycle. If you'd like to see is available here: https://sfdcpenguin.com/blog/avoiding-the-iceberg-unlocking-salesforces-potential-a-user-adoption-approach/

Hopefully this will provide some ideas/thoughts on ways to help boost adoption in your orgs!

If you have any other thoughts or ideas from your experiences, it would be great to hear!