PS5 keeps hard crashing in the middle of gameplay

I’ve been having this issue since around February-March of this year where in the middle of playing games my PS5 will hard shut down. Not rest mode, not power off, completely crash when I play certain games (Destiny 2, Fortnite, now Armored Core 6). To get it to boot back up I have to unplug the power cable and plug it back in. At first I thought it was overheating because my room is fairly hot due to the A/C not working on the upper floor, but I even tried a console base with fans in the bottom and laying the console on its side and blowing a tower fan directly into the back of the console and it still happens.

Is this a common issue? Is my only option to contact PlayStation and try to get them to repair it/send me a new console?