UNIONBANK TO OWNBANK CASH IN FAILURE

Hey there, have you had a similar situation? I tried to transfer money from UnionBank to OwnBank, but I accidentally clicked ‘cancel’ because the transfer was still pending.

Now, the money isn’t showing up in my UnionBank account. I already reached out to OwnBank and they were super helpful. They checked their end and confirmed that the transaction is marked as ‘failed’.

I’m a bit worried since I haven’t heard back from UnionBank via email. I’m an OFW and I can’t call their customer service number.