Afraid J3 isn’t real or something

ETA 11/08/2024: I got paid! My workload has increased but it’s still AMAZING because there is literally no one managing me. They just email me things that need done and as long as I do it, they don’t seem to care. They said they run a report every 2 weeks and as long as I hit 80% of their production goal I’m good. Might actually bump J2 down in the list and make it J3 since this is so perfect for OE!

Started my J3 on Monday. The guy who trained me on Monday said if I had any questions, to call or text him.

The weird thing is, they don’t utilize Teams or any other online messaging app. Seems to be mainly via email and calling/text.

The job is salary based but everything feels so weird. I don’t have to keep track of my time, there is no team to communicate with. I just kinda log on and do my work which I love and is COMPLETELY perfect for OE.

The issue is, I have a few questions (it’s my first week) and no one is answering me. I’ve called, texted, and emailed the guy who trained me with no reply. Emailed another lady twice, no answer. And today I texted the hiring manager who did call me but I missed his call (UGH) but immediately called him back only for him to text me saying “Call you right back!” and that was almost 4 hours ago.

I don’t know what to do. I am literally wondering if I’m even going to get paid since I don’t have to log my hours. I don’t trust this unorganized mess to be able to keep track for me when they can’t even return my emails or calls. Anyone dealt with something similar?

I’ll add this is a healthcare position and I’m working with physicians so I know they are busy but come on.