Upcoming Changes to Neocash Gift Cards

Over the past year, we’ve made many exciting changes and improvements to enhance your Neopets experience, and we’re committed to continuing this journey with you every day.

We need to make some adjustments to ensure we can operate effectively and invest in Neopets' future. Due to fluctuations in the exchange rates between the Brazilian Real (BRL) and the U.S. Dollar (USD), we will implement changes to Neocash Gift Cards. These adjustments will help us cover increased platform fees and align the pricing of these Gifts Cards with direct NC purchases.

Starting March 17, 2025, the following price adjustments will take effect:

💳 Neopets Ylana DDP Neocash Gift Card: R$30 → R$40
💳 Neopets Sophie DDP Neocash Gift Card: R$30 → R$40

We understand that changes like these can be frustrating, and we truly appreciate your continued support and passion for Neopets. We’re grateful to have such a vibrant community and are dedicated to ensuring that Neopets thrives for another 25 years and beyond!We are actively exploring options for regional pricing on direct NC purchases to better support our global user base. Your feedback is invaluable to us, so please don’t hesitate to share your thoughts. If you have any questions or concerns, our customer service team is always here to help.

Warm regards,
The Neopets Team