Banned From Comp For A Glitch

Me and my friend were loading into comp on Northern Virginia servers, we got the infinite loading screen. It disconnected us via reason of connection, then reconnected us to the comp loading screen, then disconnected us and then gave us a ban. We didn’t leave willingly. We got penalized and our rank went down. When we hopped into a practice range, our ping was at 30 or lower. What the hell, MR.