Purchased Jedi: Survivor CE through PayPal

Never received any follow up emails from LRG. Still have the amount charged to my card, I have all the PayPal invoice info but nothing from LRG. Saw some people already have shipping info for their preorders for Xbox (which is what I ordered mine for) but after checking UPS, I have no pending deliveries. This is my first time purchasing through them, is this normal? I know usually some games take months/years to deliver but they promised this one would be at least shipped by release. I would think I would’ve at least gotten an email from them with my confirmation #. I sent an email days ago with no reply so now I’m wondering if I need to double dip and get an extra copy just to have it for release day.

TL;DR bought J:S from LRG through PayPal. Never got any update emails from LRG with confirmation info.

UPDATE: after hassling my wife to create a UPS account, we got the tracking info. All the info is in my name and wasn’t appeared under my UPS account but it appeared under hers for some reason.

Anyway, mine is shipped and should be delivered tomorrow! Best of luck to everyone else!