Crazy entitlement of a civil servant

I was just at a physiotherapist. There was a lady who was getting some therapy done as well. Her father, who we learned by his own confession multiple times, was either a retired or a serving civil servant.

After some innocuous discussion, this man who must be at least 60-65 repeatedly asked the physiotherapist “Are you giving any discount to IAS IPS?” And the physiotherapist politely answered “We have discount for senior citizens, we are happy give you discount if you get any therapies done. No discount for your daughter.” He repeated this several times, even telling them “if you get into trouble, we will pick your case on priority if you give us discount”. The money at play here was anywhere from 100-1000 ₹ max. Why does a well paid civil servant need to flaunt their position and rob a hardworking person for this puny amount? This country has gone to the dogs, especially the self serving babudom.