Eufy E20 review after 7 days
TL;DR: For households that don’t need mopping or have pets, it’s a worthwhile investment.
I joined eufy’s E20 challenge on January 9th. Got the shipping notification on February 11th and received it shortly after. It needs to handle hair from me, my girlfriend, and our two British Shorthair cats. Since it arrived, I’ve stopped using my X10 Pro and have only been using the E20.
Mapping: My home is 135 sqm with lots of walls and rooms. It took about 20 minutes for quick mapping (without vacuuming while mapping). This is similar to the X10’s speed.
Performance:
2.1 Vacuuming: Here’s the dustbin after yesterday’s cleaning. I run it every two days, and it’s visibly effective, no obvious dirt left on the floor & carpet.
2.2 Anti-tangle: Since the cats are short-haired, their fur doesn’t tangle much and gets sucked right in. The main issue is mine and my girlfriend’s hair (about 50cm). Some hair wraps around the ends of both the robot vacuum and handheld vacuum brushes. The robot’s brush is easy to remove and clean, but we haven’t figured out how to detach the handheld vacuum’s brush yet, so we manually untangle it. Luckily, it’s not too much.
2.3 Obstacle Avoidance: This is a big reason we chose eufy. Our cats knock over anything they can and sometimes stand still in front of the X10. We were worried a robot vacuum with poor avoidance might hurt them, lol. The E20 sometimes gets very close to shoes on the floor, seemingly trying to clean around them, but it’s not reckless, it seems to have a plan.Other Notes:
3.1 Accessories: I strongly suggest eufy adds storage space for the small accessories, like a side compartment on the base station. My girlfriend is forgetful, and we’ve almost lost the brush heads a few times.(Editing this part: a guy told me eufy has added this accessory(https://www.reddit.com/r/eufy/comments/1j250ul/if_you_ordered_the_e20_vacuum_make_sure_to_to_get/)which can be stuck to the side of the base station. Great responsiveness, eufy) In terms of usefulness, I’d rank them: handheld vacuum > flat nozzle > brush head.
3.2 Battery: For whole-house cleaning, the robot will need to recharge. This is normal, and since it runs when we’re not home, I don’t mind. But note that using the handheld vacuum in max mode (30,000Pa) drains the battery quickly.
3.3 Filter: This is my favorite improvement over the X10. The filter doesn’t clog despite all the hair! I can clearly see the hair being sucked into the base during auto-empty.
3.4 Smart Home: Happy to see eufy finally integrated with smart home systems, but since we don’t have Alexa, I can’t comment on this. 3.5 Motor(kindly remind): Sometimes I stop the robot vacuum mid-cleaning to take out the motor and clean other areas. I’ve noticed that when I put it back, it sometimes reacts a bit slowly. So I have to wait for it to say “Power on” before pressing the start button to continue cleaning. This usually takes about 3 seconds.
Summary:
Pros: Fast mapping, effective vacuuming, unbeatable obstacle avoidance, less frequent filter cleaning.
Cons: Battery drains quickly on max suction, needs extra storage for accessories, and a rubber brush (like the X10’s) would improve anti-tangle performance.