Whole Latte Love screwed me over. What retailer for my replacement machine? [$400]

Hi all, I'm writing this in a state of exhausted frustration and pretty much all the text after this is just me ranting, so feel free to not read it and just answer the question in the title.

My wife and I have been WLL customers for years and have had great experiences in the past. In July we bought a refurbished Gaggia Classic Pro from them to replace our old machine and it worked great...for about 3 months. It started having issues, and after spending some time on the phone with them, I replaced both thermostats and the thermal fuse. With each replacement, new issues would arise. Finally, I sent it in for a warranty repair, which cost over $100 to ship it, but I figured it was a lot cheaper than getting a new machine, assuming they actually fixed it. After 2 months, we get it back, with them saying they fixed it and it was working again. They were wrong. It was returned with several parts cracked that weren't cracked before, and the machine is back to its old problems.

One of the most frustrating things is that the very first brew worked perfectly and it seemed like it was fixed. I wasn't home for it, but celebrated on the phone with my wife at finally having a working machine again. Then this morning, I go to make my first espresso in months, only to find out it was still broken. On top of all this, we're new parents, and while we've been loving the journey so far and have a healthy happy baby, we're also getting very little sleep and are both working full time, so this machine has been our lifeline.

I'm gonna call WLL once they're open, put on my best Karen hat, and hopefully get a store credit to buy a new machine, but I'm doubtful that will work. In the likely event I need to buy a new machine, what retailer would you recommend?