Bad ratings
Unless your DD driver does something egregious people that give negative ratings are flawed human beings. We use our time, our gas and wear and tear on our cars which isn’t cheap to deliver your lazy ass food and most bad ratings are something the restaurant messed up not the driver. Keep in mind we don’t cook your order, we just deliver what they give us and most restaurants seal the bags so we don’t have any way to make sure the ketchup got in the bag that you gave the driver a 1 star rating over. I’ve noticed in my experience it’s the people that tip like shit are the first ones to leave a bad ratings. Go get the food yourself you lazy ass.