Back lit keyboard controls

Recently purchased a g14 for car/truck mobile tuning and mild gaming. The back lit keys worked for a day then have been shut off ever since. Occasionally they'll flash white if Theres a charger plugged in. I've tried every key on the keyboard and armor core/ windows settings can't seem to figure out how to get the lights to turn back on ? Am I just missing something simple or is there some software clashing?

Recently purchased a g14 for car/truck mobile tuning and mild gaming. The back lit keys worked for a day then have been shut off ever since. Occasionally they'll flash white if Theres a charger plugged in. I've tried every key on the keyboard and armor core/ windows settings can't seem to figure out how to get the lights to turn back on ? Am I just missing something simple or is there some software clashing?