Stop lying on reviews!!!

Got another review today from people who just flat out lie! It's so annoying. I'm the one who dealt with this guy and what he said happened in the review did not happen that way at all!!!! By the way, he was simply pissed about the curbside check in and having to wear a mask in our exam room. So he blew it all out of proportion and added all kinds of lies to make himself look good and us look bad. My Office manager responds to the review with the truth but man just stop! Does this happen at any of your clinics?