I need help

I am filling otr for upsc and when I am filling personal details it goes blank after submitting and doesn't save anything, all other areas are filled but personal details is not filling, I can't edit otr itself as it says I have availed the feature but I have opened otr 1st time here, I can't make new registration as it uses high school details, I cannot fill form because its not saving personal details, I need help, anyone who faced something similar, what you did what can I do, help much appreciated.

The above image is what it becomes after submitting personal detail.