[FRANCE] I prevented an elderly couple from getting Transcash-scammed through emails

I work at a tobacconist/newsagent (not sure of the word in English, a small shop that sells cigarettes, magazines and newspapers) and yesterday afternoon an elderly couple walked in to buy three 263€ Transcash charges.

After hearing them talk about those charges having been requested by some cousin who was stuck in the hospital, I got suspicious of a scam.
I asked them more about what/who it was for, and if I could possibly see the email, and seeing the weird turns of phrases and pressing tone of the message it became clear it was indeed a scam from the pirated Gmail account of the cousin.
I told them that they should absolutely try to call their cousin, they said that in the mails the "cousin" was saying she didn't have access to a phone in the hospital room and that she was ashamed of what happened to her and to please not talk about it to anyone. I explained that those requests were even more suspicious, but if they wanted to abide by it "just in case" they could simply call someone close to the cousin and just ask them matter-of-factly if they've seen her recently or if she was with them, without mentioning the hospital. They did on the spot, called their cousin's husband on speakerphone, who said that she was with him running errands, and they learned that indeed everyone had received those scammy mails.

They thanked me profusely and the cousin also thanked me on speakerphone, and I just felt like putting on a cape and running around the store.

I was told this story would be welcomed here ☺️
I apologise if it doesn't fit on this sub, but I just felt like sharing awareness.

Have a nice day everyone!