This isn't Service (cont.)
Where to begin. You can see my post history about my first SC experience over a year ago. Since then it's only gotten worse. I've taken my car in for numerous issues only to have it returned to me in various states of disrepair, disassembly, wrong parts replaced, or simply in the same condition as I dropped it off. I've received countless apologies, free gear shop items, and priority loaner status for the inconveniences. But the chef's kiss was this week. The picture you see of a duct tape repair was done by me. It's holding the large black trim piece above the windshield in place because it started coming off on the freeway causing an extremely loud vibration/wind noise that made the car undrivable. The field kit came in handy. I took it in for service and it was returned to me 2 weeks later just as you see in the picture, duct tape still there with the wrong trim piece replaced and a service tech telling me they couldn't replicate the issue. 😳
Where to begin. You can see my post history about my first SC experience over a year ago. Since then it's only gotten worse. I've taken my car in for numerous issues only to have it returned to me in various states of disrepair, disassembly, wrong parts replaced, or simply in the same condition as I dropped it off. I've received countless apologies, free gear shop items, and priority loaner status for the inconveniences. But the chef's kiss was this week. The picture you see of a duct tape repair was done by me. It's holding the large black trim piece above the windshield in place because it started coming off on the freeway causing an extremely loud vibration/wind noise that made the car undrivable. The field kit came in handy. I took it in for service and it was returned to me 2 weeks later just as you see in the picture, duct tape still there with the wrong trim piece replaced and a service tech telling me they couldn't replicate the issue. 😳