Question about CT

Why exactly does it take so long to verify your KYC? Every other platform that I've had to register on with my documents uploaded gets it done in literal minutes, but for pi people have been waiting for years. Even when they do get verified, for some reason they get shafted back into tentative again. Why is it not possible to get the actual reason for your delay, you get that with other platforms, why not pi?

Also with the migration queue as well, if there is even one to begin with. There are people who register and just get verified and migrated in a week, and other have to wait years only to get their coins shafted back into the app because of some goofy 2FA.

Look I'm not saying the CT is doing manipulation, but this definitely looks like manipulation and as much as they'd like to preach decentralization, this isn't it. When the admins have control over has access to their coins and everybody's individual wallets, it definitely feels scammy. I've not seen any other project do this except for the ones that eventually end up being scams and rugpulls.

I know I'm going to get downvoted to hell because of how culty this sub has turned into and for some reason can't take any forms of criticism whatsoever. No matter how you'd like to defend them, the CT is killing this project and nothing has even been achieved yet. They've got pisspoor communication skills, the app needs a major revamp but they won't do that, they barely reply to any requests and only inform people about changes after they've carried them out, info that they somehow only release in vaguest way possible. For those who'd say we don't deserve any info, you're wrong. We do deserve to get info from them, because as much as they're responsible for managing the project, we're also the community that keeps it going. If everybody chooses to leave the project, it's dead. We've stuck with them for years, me I've been here since 2020 and there are others who've been here longer and still have these same issues.

All I'm saying is they need to do better else all the big investors they wish would come into the project are just going to look at it like your average scanmy crypto project from some shady group.