Tips for a KYC Verification Process

1️) ID Submission:

  • Place your ID or other document you provided within the app's guided frame and make sure it's clear
  • "Clear" means:
  • - Readable text
  • - Easily visible photo

2️) Liveness Check:

  • Keep your phone straight in a well-lit area.
  • Follow the app’s instructions carefully.
  • Don't hold your phone too close to your face.
  • Don't have anyone else looking at your screen.
    • The app records the entire screen, not just your face.
    • If another person appears, your liveness check might get rejected.

3️) KYC Name Appeals:

  • If you're appealing a name change, provide a clear and reasonable explanation.

From my experience over the past week, these are the main reasons for KYC rejections and how to avoid them. If anyone has additional insights to make the process smoother, feel free to share!