Anyone else ever have this issue?

My application was sent to locator 19. It has been received and ‘In Process’ since June 26, 2023. My expedited payment was posted to my bank account on June 30, 2023.

I contacted my senators office (Feinstein) on July 11, 2023. I received a response back on the same day saying the passport agency usually takes 3-4 days to give a response. I still haven’t heard back from them.

All this week, the site has either been down or my application status has been ‘Not Available’.