Income Recertification with EdFinancial

Has anyone with EdFinancial recertified their income, or submitted an application to recertify, recently? If so,

1. Did you upload documents directly to EdFinancial’s website or through that Student Aid website?
2. Were you immediately placed in forbearance?
3. When was your app processed?
4. Were your payments what you expected?

Looking for some insight before I recertify this week. I’m on PAYE if that helps. Thanks!