Haven't made it past the prologue...

So twice now, before my character goes to the living quarters on the ship, the screen flashes black for a split second and then the character is stuck mid motion blur and the game fully locks up. Happened at different times on each attempt. Music and SFX are still playing but have to force quit it to get out. Using a controller, and this has happened in other games where the screen flickers to black for a split second but never a full lock up. Any thoughts/solutions?