Replacing a Hello or Camera is a seriously broken process...

You cannot keep your Aware subscription associated with it, and must cancel and add a subscription for your new camera.

While not having Aware for 24-48 hour while it activates.

And losing all the zone info, etc. That you spent hours setting up so you wouldn't get false notifications from people on the sidewalk and cars. And familiar faces that you labeled.

I'm shocked that they think this is a acceptable solution for a security product. Did they think none of there products would ever break and need replaced. It seems more of toy then a real "security system".