how do you guys handle replacements ?

there honestly doesn’t seem to be a right way. It’s baffling to me how many people don’t choose their own replacements, but when they don’t i usually message them…wait 5 minutes then call.

usually they don’t answer or they literally ignore the call. but i’ve had a few people thank me for calling and tip me for it.

it makes trips exponentially longer though. But almost everytime i refund without asking the person messages me, but if i message them they don’t respond lol super annoying, so im gonna take a new approach, what works for you ?