Show grace

I am fairly new to this chat, I try to join an IRS chat every year around this time so I don’t miss any important updates. However, it drives me nuts when people get in these chats and are kinda rude to those who are anxious about updates and THEIR money. A lot of people did not have a good year last year so they really need the money. Many have kids and need things to be handle, some may be on the verge of eviction, hungry etc. I wish people would show more grace. Yes some things are self explanatory but it’s not going to hurt you to ignore a post or advise someone of the correct information.