False ‘HWID’ ban

So i was playing fortnite yesterday then i got kicked from a game and it said to stop using a VPN.

Then it gave me a 24H ban which isn’t that bad.

I was on call with a friend when it happened and he said that if i log back into fortnite ill get perma banned and to buy a ‘spoofer’.

I already emailed epic games support but they haven’t got back to me yet.

Is false ‘HWID’ bans or whatever this is common??

I really want to keep playing fortnite.