Crypto.com is terrible

Crypto.com 2 months and counting with no help on my case.

I sold a crypto basket and the money never went through my fiat wallet it vanished . Yet it's still in my account overview . The support team keeps telling me they are escalating the situation it never helps. They admitted that it's the same general team it's been going to and that they had been wasting my time with repeatedly asking the same question and giving me the run around . They knew who I was as soon as I mentioned the problem yet still tried to give me a run around .

I sincerely think they have no intention to solve the problem. Which is sad it's not even that much money but it's enough. Any money missing from my account without reason is to much money . This is a multi million dollar company that handles your assets.

Yet it's been more then 2 months and it has gone no where this company is a joke an be carful trusting them with your assets as if it happens to disappear they don't care .

And for all the know it alls. This was a transaction within the app not from an exchange to the other. No address was entered it was just from the basket to the fiat wallet that the app provides you. So there was absolutely no reason for the money to go anywhere hence it appears in my overview it is just no where to be found.