Just spent the last 20 minutes on a call with people from NMIMS
Not the ones to usually rant, but this has been a really bad overall experience. I called them up to clarify my doubts about the graduation percentage that is getting auto populated in the form.
Context - i have 8.081 cgpa from a university where the conversion factor is 9.5 ( hence 76.77%). So when I'm entering either the individual year wise cgpas or entering them after converting to percentages or directly entering the credits in the table for year wise marks, each time a different data is getting auto populated (80.67/76.63/80.081 respectively). The problem is, none of them is equal to the actual percentage i obtained according to the university's guidelines.
After multiple attempts of trying to reach out to them, eventually when the phone was picked up, the counselor on the other side couldn't answer my queries. She without any inputs just transferred the call to another counselor who kept on asking me to talk to my college and that nothing is wrong with their form on the account of all this data being auto populated. I tried my best to explain that the form isn't taking the conversion criteria into the calculation and when I'm manually doing so, it is off by some points. That lady wasn't ready to listen to and to understand my queries and she kept on repeating the same above mentioned line and asking me to look into it myself. Also her tone was constantly like she was doing me a favour and it literally felt like she just wanted to fight. After depleting all my mental energy, i finally requested her to connect me to someone else. The sir who came on call this time around was much more polite and open to listening. Again after repeating this whole cycle, what he suggested was that i just put my cgpa, irregardless of what the auto populater calculates my percentage as (and i quote) " people from all over the country come to our college. We cant make a specific calculator for each case." (Also i did my graduation from one of the most reputed Universities in North India which per year takes in thousands of students, the least they could have done is factor in some criterias from popular universities). He said if needed later, i can make edits to the same and he wanted me to process the payment asap.
I guess what bothered me was: 1. Even after getting around 250 in such an expensive exam, all that effort would count next to nothing. 2. I would have to spend 1.1k right now and more in the form of air tickets and hotel stays etc. Even though these 2 weren't that much of an issue, but: 3. The way one of their student coordinator spoke, not caring at all about the aspirants issues or trying to understand where they are coming from. 4. For this shitty form. First they open it, then close it, then open it again where the calculator keeps on showing invalid input, to improper calculation citing that they can't accomodate all the different criterias of different universities.(If im not mistaken, all the forms i have filled either didnt have this stupid ass method of putting in your marks or just straight up had a column of filling the conversion criteria and calculating accordingly). 5. The fact that they are literally draining so much money from us for this shit?
This was my little rant. Utterly disappointed from this behaviour by a college of this stature. Thanks for reading whoever did so and I hope your experience is much better than mine.
Not the ones to usually rant, but this has been a really bad overall experience. I called them up to clarify my doubts about the graduation percentage that is getting auto populated in the form.
Context - i have 8.081 cgpa from a university where the conversion factor is 9.5 ( hence 76.77%). So when I'm entering either the individual year wise cgpas or entering them after converting to percentages or directly entering the credits in the table for year wise marks, each time a different data is getting auto populated (80.67/76.63/80.081 respectively). The problem is, none of them is equal to the actual percentage i obtained according to the university's guidelines.
After multiple attempts of trying to reach out to them, eventually when the phone was picked up, the counselor on the other side couldn't answer my queries. She without any inputs just transferred the call to another counselor who kept on asking me to talk to my college and that nothing is wrong with their form on the account of all this data being auto populated. I tried my best to explain that the form isn't taking the conversion criteria into the calculation and when I'm manually doing so, it is off by some points. That lady wasn't ready to listen to and to understand my queries and she kept on repeating the same above mentioned line and asking me to look into it myself. Also her tone was constantly like she was doing me a favour and it literally felt like she just wanted to fight. After depleting all my mental energy, i finally requested her to connect me to someone else. The sir who came on call this time around was much more polite and open to listening. Again after repeating this whole cycle, what he suggested was that i just put my cgpa, irregardless of what the auto populater calculates my percentage as (and i quote) " people from all over the country come to our college. We cant make a specific calculator for each case." (Also i did my graduation from one of the most reputed Universities in North India which per year takes in thousands of students, the least they could have done is factor in some criterias from popular universities). He said if needed later, i can make edits to the same and he wanted me to process the payment asap.
I guess what bothered me was: 1. Even after getting around 250 in such an expensive exam, all that effort would count next to nothing. 2. I would have to spend 1.1k right now and more in the form of air tickets and hotel stays etc. Even though these 2 weren't that much of an issue, but: 3. The way one of their student coordinator spoke, not caring at all about the aspirants issues or trying to understand where they are coming from. 4. For this shitty form. First they open it, then close it, then open it again where the calculator keeps on showing invalid input, to improper calculation citing that they can't accomodate all the different criterias of different universities.(If im not mistaken, all the forms i have filled either didnt have this stupid ass method of putting in your marks or just straight up had a column of filling the conversion criteria and calculating accordingly). 5. The fact that they are literally draining so much money from us for this shit?
This was my little rant. Utterly disappointed from this behaviour by a college of this stature. Thanks for reading whoever did so and I hope your experience is much better than mine.