Help, Boost removed my Boost Infinite add-on

BoostMobile - please help, I purchased a new iPhone 16 Pro from you. I had the Boost Infinite plan with $5 add-on/extras. Now one of those services has been removed and they will only add it at an increased price.

The customer service says it’s because I changed plans and they cannot help me.

Can someone from customer service please reach out to me?