The Ultimate AI FAQ

I’m laying on the couch right now thinking about this work scenario that popped up the other day where it took me a really long time to get ahold of the right person internally to answer a customer question.

I thought how nice it would be to have an AI tool that can link to email and pull out every question that is asked and store them in one file. Could then make the ultimate FAQ and search against it.

Gotta be possible right? Or already exist?