Don't book flights from Flipkart

I Booked flight on 17th February 2025 for 28th Feb 2025 and I fell sick and was unable to travel my flight was at 3pm and I cancelled at morning 8 am and app showed 655 will be refunded and now they have send mail no refund will be processed a d Asking for screenshot... Scammer useless always take screenshot of these useless people... cheating customers