ROG THOR 1600W Titanium III RGB Logo?

Hello everyone,

I recently got an ROG THOR 1600W Titanium III power supply. The OLED display showing the power consumption works perfectly, but the logo is not illuminated. Is this normal, or could there be a defect? Before I had the previous model, and the logo was illuminated there.

What I have already tested:

  • Two different connections on the motherboard
  • Running it completely without the RGB cable connected

The result is always the same.

Thanks!

Edit: The PSU is rotated (fan facing down), so I had to place the display on the other side. But I can't imagine that the logo only lights up on one side. Even when I open the side of my case, there is no lighting on the PSUs other side.

https://preview.redd.it/0c4kie2lfkie1.jpg?width=4032&format=pjpg&auto=webp&s=99932ee10884ef30a803fa131da111fd4d8ee795